Delivery information

Important NOTE

For age-restricted products, these goods will only be shipped with DHL.
With the age visual inspection service, we commission DHL to ensure that your packages do not end up in the hands of children and young people under the age of 16 or 18 during delivery.

Shipping service provider

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn
Germany

Shipment tracking

If you gave us permission to pass on your data when placing your order, your shipping confirmation email will contain a tracking number.

Delivery countries

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departments), Germany, Greece, Hungary, Ireland, Italy (except Livigno and Campione d’Italia), Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands (except non-European areas), Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, South Korea, Spain (except Canary Islands, Ceuta and Melilla), Sweden, Switzerland, United Arab Emirates, United Kingdom (UK), United States (US)

Shipping

The shipping costs are calculated according to the total weight of the order and displayed in the shopping cart and on the checkout page. Above a certain order value, free shipping costs are calculated depending on the country of order.

Delivery country

Shipping costs

Germany

Free shipping from 75,00 EUR order value

otherwise
Shipping weight up to 1000g: 2,90 EUR
Shipping weight from 1000g: 4,90 EUR

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Free shipping from 99,00 EUR order value

otherwise
Shipping weight up to 1600g: 9,99 EUR
Shipping weight up to 4600g: 12,99 EUR
Shipping weight up to 9600g: 16,99 EUR
Shipping weight from 9600g: 44,99 EUR

Cyprus, Japan, South Korea, United Arab Emirates

Free shipping from 500,00 EUR order value

otherwise
Shipping weight up to 1600g: 48,99 EUR
Shipping weight up to 9600g: 64,99 EUR
Shipping weight from 9600g: 103,99 EUR

South Africa

Free shipping from 500,00 EUR order value

otherwise
Shipping weight up to 1600g: 48,99 EUR
Shipping weight up to 9600g: 64,99 EUR
Shipping weight from 9600g: 103,99 EUR

Switzerland, United Kingdom

Free shipping from 299,00 EUR order value

otherwise
Shipping weight up to 1600g: 29,99 EUR
Shipping weight up to 9600g: 37,99 EUR
Shipping weight from 9600g: 52,99 EUR

United States, Canada

Free shipping from 500.00 EUR order value

otherwise
Shipping weight up to 1600g: 14.99 EUR
Shipping weight up to 4600g: 47.99 EUR
Shipping weight up to 9600g: 77.99 EUR
Shipping weight from 9600g: 207.99 EUR

Australia

Free shipping from 600,00 EUR order value

otherwise
Shipping weight up to 1600g: 52,99 EUR
Shipping weight up to 9600g: 92,99 EUR
Shipping weight from 9600g: 179,99 EUR