Which countries do we deliver to?

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland Islands), France (except overseas territories and departments), Germany, Greece, Hungary, Ireland, Italy (except Livigno and Campione d’Italia), Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands (except non-European areas), Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, South Korea, Spain (except Canary Islands, Ceuta and Melilla), Sweden, Switzerland, United Arab Emirates, United Kingdom (UK), United States (US)

How long does the delivery take?

This depends on the shipping company and the country of order. We ship our goods from Germany.
Here are approximate shipping details for individual shipping zones:

European Union: 2 – 8 days
Great Britain, Switzerland: 2 – 4 days
North America: 10 – 15 days
Africa, Middle East, Asia: 8 – 16 days
Australia, Oceania: 11 – 25 days

What payment methods are available?

Internationally, we offer payment via PayPal and prepayment / advance bank transfer.
In Germany and Austria, the payment service provider Klarna is also available.

Who do we use to ship our goods?

We ship our goods from Germany with Deutsche Post and DHL.

What are the shipping costs?

The shipping costs are calculated according to the total weight of the order and displayed in the shopping cart and on the checkout page. Above a certain order value, free shipping costs are calculated depending on the country of order.
You can find more information on this page: Shipping Methods

Can I return my purchased goods?

You have the right to withdraw from the contract within fourteen days without giving any reason.
Goods that we have specially made and/or personalized for you will not be taken back; the right of withdrawal does not apply to these.
After the cancellation has been declared, the goods must be returned within 14 days.
Please be sure to read the following pages:
Cancellation Policy
Refund and Returns Policy